Frequently Asked Questions (FAQ)
1. What is FlairLady.com?
FlairLady.com is an online store specializing in high-quality, stylish, and comfortable clothing designed to bring elegance to your everyday life.
2. Where are you located?
We are based in California, USA, and we ship to 38 countries worldwide.
3. What payment methods do you accept?
We accept major credit and debit cards (Visa, Mastercard, American Express), PayPal, and other secure payment options displayed at checkout.
4. Do you offer free shipping?
Yes, we offer free standard shipping within the United States. International shipping fees are calculated at checkout.
5. How long does shipping take?
6. Do you ship internationally?
Yes, we ship to 38 countries, including the USA, UK, Canada, Australia, and more. You can view our full list on our Shipping Policy page.
7. How can I track my order?
Once your order is shipped, we’ll send you a tracking number by email so you can follow your package online.
8. Can I change or cancel my order?
Orders can be changed or canceled within 12 hours of purchase. Contact us immediately if you need to make changes.
9. What is your return policy?
We accept returns within 14 days of delivery for unused, unworn items in original packaging. Please read our Return & Refund Policy for full details.
10. What if my item arrives damaged or incorrect?
Contact us within 48 hours of receiving your order with photos, and we’ll arrange a replacement or refund.
11. How can I contact customer service?
You can email us at support@flairlady.com or use our Contact Us page. Our team replies within 24 hours.
12. Do you offer discounts or promotions?
Yes! Subscribe to our newsletter or follow us on social media to get exclusive offers and updates.
